Guide to Taxi Services in Mexico

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November 29, 2023
6 min read

The Taxi System in Mexico

Mexico's taxi system can be confusing, especially if it’s your first time visiting. The country's taxi system has different rules and regulations that can vary depending on the region you are visiting, but there are some general guidelines that apply throughout the country. Official taxis or "sitios" are regulated by local authorities and operate from designated taxi stands.

These taxis have official identification and permits, so they tend to be safer and more reliable than other options. Unofficial taxis or "piratas" do not have permits or identification, so be on the lookout and avoid them. .

Ride-sharing services like Uber, Didi and Cabify have become increasingly popular in Mexico over recent years. These apps operate in all of Mexico's larger cities, and smaller destinations as well,  and offer a convenient way to get around without having to worry about language barriers or haggling over fares.

Whether you're a first-time visitor or a seasoned traveler, our country guide to Mexico is a must-read before your trip.

Understanding Taxis in Mexico

When visiting Mexico, understanding the country's taxi system is crucial for your safety and peace of mind. 

Unfortunately, just like everywhere in the world, there are some dishonest taxi drivers who may take advantage of foreigners by overcharging them or taking longer routes to increase fares.

Knowing what to look for when choosing a taxi can help you avoid these scams and stay safe while traveling. In addition, having an understanding of how the local transportation system works can save you time and money when you’re out in the city..

By knowing which type of taxi service is best suited for your needs, you can avoid unnecessary expenses or delays during your travels. Overall, taking some time to understand how Mexico's taxi system works before your trip will help ensure that you have a smooth and hassle-free experience while traveling within the country.

Types of Taxis

When it comes to navigating the taxi system in Mexico, it is important to understand the different types of taxis that are available. The most common types include official taxis, unofficial taxis, and ride-sharing services.

Official Taxis (Sitio)

Official taxis, also known as sitio taxis, are authorized by the government and can be found at designated taxi stands throughout cities. These taxis are usually a bit more expensive than unofficial ones due to their official status and association with a particular taxi stand. 

These are typically found near the main plaza in towns. They are generally considered safe and reliable, although it is still important to take precautions when using any type of transportation.

When it comes to using taxis, I always grab one from the airports. Usually the waiting time is less and I don’t have to worry about walking around the airport to meet a ride-share driver. 

Unofficial Taxis (Pirata)

Unofficial taxis, also known as pirata or “pirate” taxis, are not authorized by the government and therefore do not have permits or official identification. These can be found all over Mexico and are riskier than official options due to their lack of regulation. It is recommended that you avoid using pirate taxis.

Ride-Sharing Services

Ride-sharing services like Uber, Didi, or Cabify have become increasingly popular in Mexico in recent years. These apps offer a convenient alternative to traditional taxi options since they can be easily accessed through your phone. If you are looking to travel outside the city or a long distance, be sure to check out our guide to Blablacar which offers ridesharing between cities.

Ride-sharing services offer similar safety protocols as official taxi companies while providing competitive pricing compared to traditional options. 

These are my go-to options when traveling around the city. I like these apps since they provide greater location accuracy than traditional cabs plus guaranteed pricing. I hate having to haggle with drivers and like to know my costs up front.

Are Taxis in Mexico Safe?

Yes, it all depends on the situation but overall taking a taxi is a safe form of transport. You must be aware of official taxis and here are several steps you can take to identify official, trustworthy taxis.

Checking for official identification and permits

One of the most important things to look for when identifying safe taxis is official identification. Sitios or official taxi stands should have signs and logos that clearly indicate their status as an authorized taxi service. 

Additionally, all registered taxis should have a visible permit or sticker issued by the local government displayed on the windshield or dashboard.

Avoiding unmarked or suspicious vehicles

Unofficial taxis, known as piratas, are unregulated and often operate illegally. These vehicles can pose a serious safety threat to passengers because they lack proper insurance and may not be properly maintained. Always avoid getting into any taxi that does not display clear signage indicating its status as an official taxi service.

Using ride-sharing apps for added safety

Ride-sharing services offer another option for safe transportation in Mexico. These companies allow you to request a ride through their app, which will provide you with information about the driver and vehicle before you get in. Which is why I prefer using these services over traditional taxis.

Negotiating Fares

When taking a taxi in Mexico, it's important to understand the fare structure and know when it is appropriate to negotiate. While most taxis operate on a metered system, some drivers may offer a fixed price for certain routes or destinations. It's always advisable to get the rate for your route so that you can avoid being overcharged by unscrupulous drivers.

Understanding the Fare Structure

In Mexico City, official taxi fares are determined by zone and distance traveled, while other cities may use different systems. I believe this is the general status of taxis in most metro cities. I have had this experience in Guadalajara. 

Tips for Successful Bargaining

To successfully negotiate with a taxi driver in Mexico, keep these tips in mind:

  • Be polite and respectful when haggling over prices.
  • Suggest a fair price based on your research rather than simply asking for something lower than what was quoted.
  • If you're not comfortable negotiating in Spanish, consider writing down your proposed price on paper or using translation apps like Google Translate or iTranslate.
  • Be willing to walk away if the driver refuses to meet your desired price. There will always be another taxi around the corner.By understanding the fare system and following these bargaining tips, you can ensure that you're not being overcharged for your taxi ride in Mexico.

Tips for Riding Taxis in Mexico

Communicating with Drivers: ¡Mi amigo!

When it comes to communicating with taxi drivers in Mexico, it's essential to remember that not all drivers speak English. If you don't speak Spanish, try to learn some basic phrases before your trip.

For example, you can use "Hola" (hello), "Gracias" (thank you), and "Adiós" (goodbye). When giving the address of your destination, try to pronounce it as accurately as possible.

Use landmarks or buildings to help the driver if necessary. 

Not All Drivers Know the City

As a frequent traveler, I have come to realize that not all taxi drivers know the city they operate in. It can be frustrating to rely on someone who doesn't know their way around, especially when you're arriving from a long flight. 

But over time, I have learned how to navigate this issue by taking matters into my own hands.

Whenever I get into a taxi, I always make sure to have Google Maps running on my phone. This has become my go-to solution for navigating with efficiency. With just a few taps on my screen, I can quickly give them the address I’m going to and also let them know if they are going the wrong direction.

👉 Pro-tip: Always have your maps running to your address so that you know the driver is staying on course. Some drivers refuse to use maps and will ask you mid-route where they are going. Thus adding another 10-15 minutes.

Do Taxis in Mexico Accept Credit Cards?

In Mexico, most taxis only accept cash payments. Before getting into a taxi, ensure that you have enough cash for your trip. Make sure to carry small bills and coins since some drivers may not have change for large bills.

Tipping Taxis in Mexico

As for tipping culture in Mexico, it is customary to tip taxi drivers approximately 10% of the total fare or round up to the nearest five or ten pesos.

Safety Precautions: Better Safe Than Sorry

While taxis are generally safe in Mexico, taking certain precautions can help ensure your safety during rides. Always look for an official taxi stand or sitio since these are licensed by local authorities and are subject to regular inspections. Avoid getting into unmarked vehicles that look suspicious.

For added security, consider sharing details about the ride with friends or family members beforehand. Keep valuable items like wallets and mobile phones out of sight and avoid giving personal information to the driver.

Common Scams to Avoid

While most taxi drivers in Mexico are honest and hardworking, there are a few bad apples who try to take advantage of tourists. If the taxi doesn’t have a stand then I normally just use Uber to get to my destination. But here are three common scams to be aware of:

Overcharging tourists

One common scam is when the driver overcharges tourists by quoting a higher fare than what is actually required. To avoid this, it's recommended to agree on the fare before getting into the cab. If you're unsure about how much it should cost, ask a local or use a ride-sharing app for reference.

Taking longer routes to increase fares

Some drivers may take longer routes to increase the fare, especially if they sense that you're not familiar with the area. To avoid this, use a GPS or map app to track your route and ensure that you're heading in the right direction. If you suspect that your driver is taking an unnecessarily long route, politely ask them why they're going that way.

Fake bills and change scams

Another scam involves giving fake bills or shortchanging passengers for their change. To avoid this, always try to have smaller denominations of bills on hand so that you can pay using exact change.

If you're using larger bills, double-check your change before leaving the cab. Being aware of these common scams can help protect yourself from being ripped off by dishonest taxi drivers in Mexico.


Remember to always prioritize safety by using official taxis or ride-sharing services, checking for identification, and avoiding unmarked vehicles. 

Don't be afraid to speak up and negotiate if necessary, but also be aware that some drivers may try to scam tourists by overcharging or taking longer routes. Stay alert and informed.

Communicating with drivers is also key. Brush up on some basic Spanish phrases before your trip and don't hesitate to ask questions, show them your phone, or clarify details with your driver.

Stick with official taxis or ride-sharing options, communicate clearly with drivers, stay aware of fare structures and pricing tactics, and prioritize safety above all else. With these tips in mind, you'll be navigating Mexican taxi culture like a pro in no time!

Don't want to mess with taxis? Read our guide on grabbing an Uber in Mexico.


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Written by:

I consider myself a world-travelling nomad and a foodie at heart. Born in Germany and raised in East Tennessee, my passion for exploration has taken me all over the planet - exploring unfamiliar lands and cultures is what truly inspires my soul!
I live outside of Doha and consider myself an inside expert on all things Qatar. I love exploring all the country has to offer and look forward to giving you valuable insights of where I call home!
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