Is Uber Available in Guadalajara

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December 14, 2023
12 min read

Guadalajara, the capital city of Jalisco in Mexico, is a vibrant and bustling city known for its rich cultural heritage, stunning architecture, and thriving economy. I had the chance to call this city home for over two years.

As a popular tourist destination and a major business hub, it is essential for visitors and residents alike to have reliable transportation options. One option that has revolutionized the way people travel is Uber, a ride-sharing service that has gained immense popularity worldwide. In this article, we will explore the availability of Uber in Guadalajara and discuss why it is crucial to know whether this convenient mode of transportation is accessible in the city.

The Importance of Knowing Uber Availability

When planning a trip to Guadalajara, it is necessary to have a clear understanding of the transportation options available in the city. Whether you are exploring the city's attractions or attending meetings, having access to a reliable and efficient mode of transportation is essential for a smooth and hassle-free experience.

And I’m sure you have seen the images that have come out of Cancun and places around the Yucatan peninsula. Luckily it’s nowhere near contentious here with the taxi drivers. There may be some disagreements but you don’t have to worry about being attacked.

Uber has emerged as a game-changer in the transportation industry, offering a convenient and affordable alternative to traditional taxis. With just a few taps on your smartphone, you can request a ride and have a driver pick you up from your location within minutes. This level of convenience and flexibility has made Uber a preferred choice for many travelers around the world.

Uber Availability in Guadalajara

Fortunately, Uber is available in Guadalajara, making it a convenient transportation option for anyone needing transportation. The service was introduced in the city a few years ago and has since gained popularity among residents and tourists alike.

There are many active Uber drivers in Guadalajara, ensuring that there is a sufficient supply of vehicles to meet the demand. This means that you can easily request an Uber ride at any time of the day or night, providing you with the flexibility to explore the city and get around at your own pace.

Uber offers a range of vehicle options in Guadalajara, catering to different preferences and group sizes. Whether you are traveling alone or with a group, you can choose from options such as UberX, UberXL, and UberBlack, each offering a different level of comfort and luxury.

Learn about Guadalajara's fascinating history and traditions - start your journey with our city travel guide today!

Picture from my Uber at Guadalajara Airport by WorldWideyedWes
Picture from my Uber at Guadalajara Airport

Comparison of Uber with Traditional Taxis

While traditional taxis have been the go-to mode of transportation for many years, Uber has disrupted the industry by offering a more convenient and user-friendly alternative. Let's compare the two:


  • Availability: Available 24/7
  • Booking: Book through the Uber app
  • Price: Transparent pricing
  • Payment: Automatically charged to your linked payment method
  • Driver Rating: Rate your driver after the trip

Traditional Taxis:

  • Availability: Availability may vary
  • Booking: Flag down or call a taxi
  • Price: Metered fare
  • Payment: Pay in cash or by card
  • Driver Rating: No rating system

As you can see in the comparison, Uber offers several advantages over traditional taxis. The availability of Uber 24/7 ensures that you can rely on the service at any time, even during late-night hours or busy periods. Additionally, the convenience of booking through the Uber app eliminates the need to search for a taxi or wait for one to become available.

Another significant advantage, which I believe everyone is a fan of, is the transparent pricing system. With Uber, you know the exact fare before you even start your trip, eliminating any surprises or disputes over the fare. In contrast, traditional taxis rely on metered fares (if they turn it on), which can sometimes be subject to manipulation or overcharging.

Additionally, Uber offers a cashless payment system, automatically charging your linked payment method, whether it's a credit card or digital wallet. This eliminates the need to carry cash or worry about having the correct change. In contrast, traditional taxis accept both cash and card payments, but it's important to note that not all taxis may have card payment facilities.

The good part is that Uber provides a driver rating system, allowing passengers to rate their experience and provide feedback. This helps maintain a high level of service quality and ensures that drivers strive to provide the best possible experience for their passengers. Traditional taxis, on the other hand, do not have a standardized rating system, making it difficult to assess the quality of service.

Uber's Presence in Guadalajara

Guadalajara, the capital city of Jalisco in Mexico, has become a thriving hub for Uber since its introduction in the city. Uber, the popular ride-sharing platform, has revolutionized the transportation industry worldwide, and Guadalajara is no exception. With its convenient and affordable services, Uber has quickly gained popularity among both locals and tourists in the city.

Uber was first introduced in Guadalajara in [year]. Since then, it has experienced significant growth and has become an integral part of the city's transportation network. The convenience of booking a ride through the Uber app has made it a preferred choice for many residents and visitors alike.

Availability of Uber in Guadalajara

Uber offers a wide range of services in Guadalajara to cater to different transportation needs. The most common service is UberX, which provides affordable rides in compact or mid-size vehicles. For those seeking a more luxurious experience, Uber also offers Uber Black, which provides high-end vehicles with professional drivers.

In addition to these services, Uber also provides options like UberXL for larger groups, UberPool for cost-sharing rides, and UberEats for food delivery. The availability of these services ensures that there is a suitable option for everyone, regardless of their preferences or requirements.

Challenges and Controversies

Despite its popularity, Uber has faced its fair share of challenges and controversies in the city. One of the main challenges has been the resistance from traditional taxi drivers who view Uber as a threat to their livelihood. This has led to protests and occasional clashes between Uber drivers and taxi drivers.

Another controversy surrounding Uber in Guadalajara is the issue of regulation. The local government has struggled to establish clear regulations for ride-sharing services, leading to a legal gray area. This lack of regulation has created uncertainty and has been a point of contention between Uber and the authorities.

However, despite these challenges, Uber has continued to operate in Guadalajara and has gained a significant market share. The convenience, affordability, and reliability of Uber's services have made it a preferred choice for many residents and visitors in the city.

Uber Services in Guadalajara:


  • Affordable rides in compact or mid-size vehicles

Uber Black:

  • High-end vehicles with professional drivers


  • Rides for larger groups


  • Cost-sharing rides


  • Food delivery service

Despite the challenges and controversies, Uber has managed to establish a strong presence in Guadalajara. Being a lead player in the industry is a testament to the popularity and reliability of Uber's services among the residents and visitors of Guadalajara.

Description form Uber

Uber Services in Guadalajara

Uber offers several types of services in Guadalajara, catering to different needs and preferences of passengers. Each service has its own unique features and benefits, providing a convenient and reliable transportation option for residents and visitors alike.

1. UberX

UberX is the most popular and affordable service offered by Uber in Guadalajara. It provides a comfortable ride in a standard sedan or hatchback car. This service is suitable for individuals or small groups who are looking for a cost-effective transportation option.

Features of UberX:

  • Standard sedan or hatchback car
  • Affordable fares
  • Professional driver


  • Comfortable and convenient
  • Cost-effective transportation
  • Safe and reliable

UberX is ideal for short trips within the city, such as commuting to work, running errands, or going to social events. It offers a reliable and efficient way to get around Guadalajara without breaking the bank.

2. UberXL

UberXL is a service designed for larger groups or passengers who require more space. It offers rides in vehicles that can accommodate up to six passengers. This service is perfect for families, groups of friends, or travelers with extra luggage.

Features of UberXL:

  • Large vehicles (SUVs or minivans)
  • Can accommodate up to six passengers
  • Extra storage space


  • Spacious and comfortable
  • Perfect for larger groups
  • Convenient for travelers with luggage

UberXL is a great option for family outings, airport transfers, or group trips to tourist attractions in and around Guadalajara. It provides a hassle-free and enjoyable ride experience for larger groups.

3. UberBLACK

UberBLACK is a premium service that offers a luxurious and stylish ride experience. It features high-end vehicles driven by professional chauffeurs. This service is suitable for passengers who prefer a more sophisticated and upscale transportation option.

Features of UberBLACK:

  • Luxury vehicles (e.g., BMW, Mercedes-Benz)
  • Professional chauffeur
  • Enhanced ride experience


  • Elegant and comfortable
  • Highly trained and courteous
  • Perfect for special occasions or business meetings

UberBLACK is ideal for corporate events, business meetings, or when you want to make a lasting impression. It offers a premium level of service and ensures a sophisticated and comfortable ride.

4. UberEATS

In addition to transportation services, Uber also offers food delivery through UberEATS in Guadalajara. With UberEATS, you can order food from your favorite local restaurants and have it delivered to your doorstep.

Features of UberEATS:

  • Wide selection of restaurants
  • Convenient delivery
  • Real-time tracking


  • Various cuisines to choose from
  • Save time and effort
  • Know the status of your order

UberEATS is perfect for those days when you don't feel like cooking or want to try something new. It provides a convenient and reliable food delivery service, ensuring that you can enjoy a delicious meal from the comfort of your own home.

Overall, Uber offers a range of services in Guadalajara to cater to different transportation and food delivery needs. Whether you're looking for an affordable ride, a spacious vehicle, a luxurious experience, or a tasty meal, Uber has you covered.

Inside an Uber ride in Guadalajara
Inside an Uber ride in Guadalajara

Safety and Security Measures

When it comes to safety, Uber takes the well-being of its riders and drivers very seriously. In Guadalajara, Uber has implemented several safety measures to ensure a secure and reliable experience for everyone.

1. Driver Screening

Uber has a thorough screening process for all its drivers in Guadalajara. Before being approved to drive, potential drivers must undergo a comprehensive background check, which includes a review of their criminal records and driving history. This screening process helps to ensure that only qualified and trustworthy individuals become Uber drivers.

2. Vehicle Safety

Uber requires all vehicles used for their service in Guadalajara to meet certain safety standards. Before a driver can start accepting rides, their vehicle must pass a rigorous inspection to ensure it is in good condition and meets the necessary safety requirements. This includes checking the brakes, lights, tires, and other essential components of the vehicle.

Additionally, Uber provides riders with information about the vehicle they will be riding in, including the make, model, and license plate number. This allows riders to easily identify their Uber and ensure they are getting into the correct vehicle.

3. In-App Safety Features

Uber has integrated various safety features into its app to enhance the security of riders in Guadalajara. One of these features is the ability to share trip details with trusted contacts. By simply tapping a button, riders can share their trip information, including the driver's name, license plate number, and real-time location, with a friend or family member.

Another safety feature is the option to contact emergency services directly from the app. In case of an emergency, riders can quickly access the emergency assistance button, which connects them to local authorities for immediate help.

4. User Ratings and Feedback

Uber encourages both riders and drivers to provide feedback and rate each other after every trip. This two-way rating system helps maintain accountability and ensures that both parties adhere to the community guidelines. If a driver consistently receives low ratings or violates Uber's policies, appropriate actions are taken, including potential deactivation from the platform.

Tips for Ensuring a Safe and Secure Uber Experience in Guadalajara

While Uber has implemented various safety measures, it is still important for riders to take precautions to ensure their own safety. Here are some tips to help you have a safe and secure Uber experience in Guadalajara:

1. Confirm Your Driver

Before getting into an Uber vehicle, always confirm that the driver matches the information provided in the app. Check the driver's name, photo, and license plate number to ensure you are getting into the correct vehicle. If anything seems suspicious or doesn't match, do not hesitate to cancel the ride and report the issue to Uber.

2. Share Your Trip Details

Use the in-app feature to share your trip details with a trusted contact. This way, someone you trust will have access to your trip information, including the driver's details and real-time location. It provides an extra layer of security and peace of mind.

3. Travel in Groups

Whenever possible, travel with friends or family members. Not only does it make the ride more enjoyable, but it also adds an extra level of safety. There is strength in numbers, and having others with you can deter potential risks.

4. Trust Your Instincts

If something doesn't feel right during your Uber ride, trust your instincts. If you feel uncomfortable or unsafe, ask the driver to pull over in a well-lit and populated area and exit the vehicle. Your safety should always be your top priority.

By following these safety tips and utilizing the security features provided by Uber, you can have a safe and secure Uber experience in Guadalajara. Remember, your safety is important, and Uber is committed to providing a reliable and secure transportation option for all its users.

Tipping Your Uber Driver in Mexico

When in Mexico, don't forget to tip your Uber driver! It's a common practice to add gratuity for good service, and it's a great way to show appreciation for your driver's hard work. In Mexico, tipping is an important part of the cultural etiquette, so making sure to leave a little something extra when you rate your Uber driver can go a long way. I always try to tip 15-20 pesos when around the city or 30 to 40 pesos for longer distances (20 minutes plus).

Additionally, keep in mind that your pesos can go a long way when converted from dollars. Even a small amount of gratuity can make a big difference for your Uber driver in Mexico. So, next time you take an Uber ride in Mexico, consider showing some extra appreciation by adding a tip when you rate your driver. Not only will it make their day, but it also contributes positively to the local economy.

Didi also operates in Guadalajara

Alternatives to Uber in Guadalajara

While Uber is a popular ride-hailing service in Guadalajara, there are also other alternatives available for those who prefer different options. One clear alternative is DiDi, a well-known ride-hailing platform that operates in several cities around the world, including Guadalajara.


DiDi is a Chinese ride-hailing company that entered the Mexican market in 2018. It quickly gained popularity among locals and tourists alike due to its competitive pricing and reliable service. Similar to Uber, DiDi operates through a mobile app that allows users to request rides with just a few taps on their smartphones.


DiDi is available in Guadalajara and operates 24/7, providing users with convenient transportation options at any time of the day or night. Whether you need a ride to the airport early in the morning or a late-night trip back home, DiDi has got you covered.


DiDi offers competitive pricing, often providing lower fares compared to traditional taxis. The company frequently runs promotions and offers discounts to attract new users and retain existing ones. This makes DiDi an affordable option for those looking for cost-effective transportation in Guadalajara.


DiDi offers several features that enhance the overall ride-hailing experience for its users. These features include:

  • DiDi Express: This is the standard service offered by DiDi, providing users with a comfortable and convenient ride in a regular car.
  • DiDi XL: For those traveling in larger groups or with extra luggage, DiDi XL offers spacious vehicles that can accommodate up to six passengers.
  • DiDi Lux: If you prefer a more luxurious ride, DiDi Lux provides high-end vehicles with professional drivers, ensuring a premium experience.
  • DiDi English: To cater to international travelers or those who prefer to communicate in English, DiDi offers an English language option in its app, making it easier to navigate and request rides.

Statistics and Facts:

Since its launch in Guadalajara, DiDi has experienced significant growth and has become a major player in the ride-hailing industry. According to recent statistics, DiDi has a market share of approximately 30% in Guadalajara, making it a strong competitor to Uber. 

I don’t have an account with them but have been with friends that use DiDi. It’s usually cheaper than Uber although not always. However, if you are looking to save during peak times this may be a great alternative for cheaper fares. 

With the availability of alternatives like DiDi, there are more options when it comes to choosing a ride-hailing service. Whether it's the competitive pricing, convenient features, or reliable service, these alternatives provide a viable choice for those looking for transportation in the city.

Final Thoughts

In conclusion, this article has highlighted the various aspects of using Uber in Guadalajara, Mexico. We have discussed the convenience, affordability, and safety that Uber offers to both residents and tourists in the city. By providing a reliable and efficient transportation service, Uber has become a popular choice for getting around Guadalajara.

One of the key benefits of using Uber in Guadalajara is the ease of access. With just a few taps on your smartphone, you can request a ride and have a driver pick you up from your location. This eliminates the need to wait on the street for a taxi or navigate public transportation. Additionally, Uber operates 24/7 in Guadalajara, ensuring that you can always find a ride no matter the time of day or night.

Another advantage of using Uber in Guadalajara is the cost-effectiveness. Compared to traditional taxis, Uber often offers lower fares, making it a more affordable option for getting around the area. The transparent pricing system allows you to see the estimated fare before confirming your ride, giving you the opportunity to budget your transportation expenses.

Benefits of Using Uber in Guadalajara

Using Uber in Guadalajara offers several benefits:


  • Uber provides a convenient way to request a ride with just a few taps on your smartphone. No need to wait on the street or search for a taxi.


  • Uber often offers lower fares compared to traditional taxis, making it a cost-effective option for transportation in Guadalajara.


  • Uber prioritizes safety by conducting background checks on drivers and tracking every trip using GPS. This ensures a secure and reliable transportation experience.


  • Uber operates 24/7 in Guadalajara, ensuring that you can always find a ride no matter the time of day or night.

With these benefits, it is clear that Uber is a convenient and reliable option for transportation in Guadalajara. 

Next time you are in Guadalajara, I would definitely suggest using Uber for your transportation needs. With its user-friendly app, affordable fares, and commitment to safety, Uber is the ideal choice for navigating the city with ease.


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Written by:

I consider myself a world-travelling nomad and a foodie at heart. Born in Germany and raised in East Tennessee, my passion for exploration has taken me all over the planet - exploring unfamiliar lands and cultures is what truly inspires my soul!
I live outside of Doha and consider myself an inside expert on all things Qatar. I love exploring all the country has to offer and look forward to giving you valuable insights of where I call home!
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